Good camp etiquette ensures that every guest has a comfortable and enjoyable stay. We appreciate your cooperation, and thank you for staying with us.
SITE FEES are to be paid in advance.
CHECK OUT time is 12pm. We encourage you to extend your stay! Please register at the Park Office by 10am if you are staying longer than anticipated. Fees may apply
SPEED LIMIT is 5 MPH, please drive very carefully.
QUIET TIME Please consider your fellow guests by observing quiet time between is 10 PM – 7 AM.
PETS are welcome, however they must be kept on an attended leash at all times to include walking to and from the dog run. Pet droppings MUST be cleaned up immediately. Pets are not allowed in the main park reception, café or general store. **Exception: Service animals as defined by the ADA (ada.gov/service animals).
PARKING One RV and one vehicle are permitted per site. All additional vehicles are $3.00 per day. Guest parking is available by the main office, please inquire with Park Staff for assistance. Sorry ATV’s, Motorcycles, Mini Bikes and Motorized Scooters cannot be operated within the boundaries of the park.
CAMPSITE cleanliness is important to us. Please maintain a clean site. Clotheslines, RV or vehicle washing and/or repair are to be done outside of the park. Nothing is to be affixed to our trees i.e. hammocks etc.
GARBAGE must be disposed of in the designated receptacles located on the Northwest side of the office/clubhouse. WE LIVE IN BEAR COUNTRY! Leaving garbage on top of bins or outside your rig will invite BEARS. Please make sure and breakdown all boxes. We do recycle aluminum and plastic, bins are at the trash can.
SEWER connections must be airtight at all times. At no time may any wastewater be discharged on the ground, this includes gray water.
CAMPFIRES are permitted in specified areas and subject to state no burn regulations. Campfires must be safely contained in a park approved portable campsite fire pit (at this time, only Propane is allowed). Wood and or briquette for the fire pit is NOT allowed. All campfires must be attended by an adult at all times. Please use extreme caution!
BBQ’s are welcome. Propane is preferred, however briquette must be approved by staff. NEVER throw burning or smoldering briquettes in or around your campsite. We have specified areas (burn pile) for your briquettes and are happy to assist you. Please make sure they are completely extinguished prior to disposal.
SMOKING is prohibited within all buildings at the park. Please dispose of Cigar and Cigarette butts in proper receptacles, they present a tremendous fire danger.
GUESTS that have overnight visitors must register at the Park Office. Guest fees apply and a parking pass must be issued and displayed in front windshield at all times.
ELECTRICAL The Park accommodates 30/50 amps.
INTERNET/COMPUTER USE Free WI-Fi is available in most areas of the park and directly in front of the clubhouse. Please see Park Staff for access points and passwords and assistance.
PARENTS please be aware of the location of your children at all times. We want everyone to be safe. Large RV’s are driving in and out of the Park. All riders of bicycles and non-motorized scooters under the age of 18 must wear a helmet at all times, its California law. For those skateboard enthusiasts there is a Skateboard Park in Portola.
RESTROOMS/SHOWERS Men’s and women’s restroom and shower facilities are available to our guests. Please help us keep them clean and report any service issue to the Park Staff.
LAUNDRY FACILITIES are available to our guests. The Park office has quarters for our machines.. The Park is not responsible for missing items. Please do not leave unattended.
CLUBHOUSE Various functions are held at the clubhouse. Use of the Clubhouse can be coordinated with our Park Staff.
COUNTRY STORE The Country Store stocks items for every guest’s needs. Soda’s, ice, ice cream etc. We carry RV repair equipment, paper goods, condiments etc. and lots of fun novelties, candies, gifts and informational materials. Make sure to stop in and take a peek.
CAFÉ offers a variety of options for breakfast and lunch and our menus are posted daily. Hours are subject to change so please inquire with the Park Staff. Catering to groups is also available; please inquire with the Park Staff.
POST OFFICE/STAMPS/COPIES Copies are $.25 cents per page. Please check with Park Staff for these services.
GAMING We have multiple games available throughout the park i.e. horseshoes, badminton, and board games. Park Staff can assist you in checking them out.
FIREARMS, FIREWORKS AND SOLICITING are prohibited within the park.
AREA ATTRACTIONS & FUN THINGS TO DO there are many! For more information and a Calendar of Events for the area and park go here.
CANCELLATION POLICY All cancellations are subject to fee. Fees are dependent on how close to your arrival time you cancel. Refunds are issued if notice is received at least 14 days prior to arrival date and is subject to a $25 cancellation fee. Month to month guests require a 30 day notice or the entire deposit is forfeited. Cancellation without notice will result in forfeiture of entire deposit.
Camping is an outdoor experience. As such we do not give refunds due to discomfort of nature or for early departure.
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